Client Care Plans - Sitetherapy

Your website is an important part of your business, but is it optimized? Monitored? Maintained?

That’s where we come in. Websites that don’t get backed up, kept up to date and cared for on a regular basis are at risk for a variety of ailments from data loss to security breaches. Search rankings can fall and performance issues can go unnoticed. The result? A website that’s not working to help your business. Maybe that is even reflecting poorly on you and instead of attracting customers, a website that is causing them to go elsewhere.

With every care plan, you get…

Daily backups are stored on Amazon Web Services servers for 90 days.
24/7 uptime and security monitoring which notifies us if a website is down or if there’s a security issue.
Weekly software updates with security updates done right away.
Detailed reports every month that show what’s been done and include recommendations for how to improving your results.
Need minor tasks done or want to hop on Zoom to work through a problem? That’s included too, up to the time limit of your plan.

Our Premium plan goes further.

Keyword monitoring for the keywords that bring you customers.
Monthly recommendations backed by actual data that clearly explain what’s working and what can be improved.

“Can’t I just do this myself?”

Most of our clients have their plates full just managing their actual business and don’t have the time to learn how to maintain a website, much less the time to do it regularly. That means none of this gets done. Sometimes that works, but other times your site slows down or gets hacked because of out of date software. We take the time to maintain and monitor your website because that’s our business.

Care Plan Details

Basic Care

$129/month or $1290/year

Weekly Software Updates

Uptime, Performance & Security Monitoring

Daily Site Backups

Detailed Monthly Status Report

1 hour of support time per month*

Premium Care

$229/month or $2290/year

Everything in the Basic plans plus…

Full Backups every 12 hours (recommended for e-commerce and lead focused sites)

Monthly Marketing Strategy Call

Google Analytics Setup

SEO Tracking of up to 5 keywords

3 hours of support time per month*

*Support includes questions, minor tasks such as content updates or small feature updates but not significant new features. We’re happy to do custom quotes for more extensive design or development that does not fit into this.

Name(Required)

First Last

Website(Required)

Email(Required)

Company

Would you like a monthly or annual plan?(Required)

Paying for a year in advance entitles you to 2 free months.

Choose a Monthly Care Plan(Required)

Basic Care: $129/month

Premium Care Plan: $229/month

Choose an Annual Care Plan(Required)

Basic Care Annual: $1290/year

Premium Care Annual: $2290/year

Total

Agree To The Following Terms(Required)

I Agree

Authorization

You are engaging Sitetherapy LLC, as an independent contractor to perform work as described in the package(s) or service(s) you have purchased. In the event access to your website is necessary, you hereby authorize Sitetherapy LLC access and “write permissions” to all directories and files of your account with any other third party hosting provider, as well as permission to install any necessary WordPress plugins for maintenance and security.

Copyright

Sitetherapy LLC does not assume any responsibility or liability for the content of the websites it manages, maintains and/or hosts.

Pricing & Payments

All prices appearing on this site are subject to change without notice. Once a client of Sitetherapy LLC, you authorize Sitetherapy LLC to charge the payment method you submitted for all the invoices generated for the services rendered by Sitetherapy LLC. In order to cancel your recurring payment or change payment method, simply contact Sitetherapy LLC prior to your payment’s due date.

Cancellation & Refunds

Cancellation of any monthly recurring service can occur at any time after your first 1 month (30 days) of service. No Refunds are available after your purchased package or service has been started, unless otherwise specified in any authorized by Sitetherapy LLC.

Refusal of Service

Sitetherapy LLC reserves the right to refuse service to any individual, website, or blogs that contain offensive, obscene, hateful, malicious content or any other reason.

Limitation of Liability; Disclaimer of Warranties

Although there are limitations to the guarantees we can provide, your satisfaction is very important to us. Please read and understand our limits of liability before ordering services.

Sitetherapy LLC does not guarantee, represent, or warrant that the functions contained in these webpages or the Internet website will meet the client’s requirements or that the operation of the webpages will be uninterrupted or error-free.

You expressly agree that your use of, or inability to use, the functions contained in these webpages or the Internet website is at your sole risk. The functions of the webpages and the Internet website created for you are provided “as is” and “as available” for your use, without warranties of any kind. The entire risk as to the quality and performance of the webpages and website is with client.

To the extent not prohibited by law, in no event will Sitetherapy LLC be liable to the client or any third party for any damages, including, but not limited to, any lost profits, lost savings, loss of data, business interruption, or incidental, consequential or special damages arising out of the operation of or inability to operate these webpages or website, however caused, even if Sitetherapy LLC has been advised of the possibility of such damages.

Sitetherapy LLC does not represent, guarantee or warrant that the functions contained in these webpages or Internet website will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and Sitetherapy LLC disclaims any liability relating thereto. This Work Statement Agreement is governed by the laws of Washington without giving effect to its conflict of laws provision. You expressly agree that exclusive jurisdiction for any claim or dispute with Sitetherapy LLC or relating in any way to your use of the created webpages or Internet website resides in the courts of the State of Washington.

Acceptance

Please note that by submitting your payment, you are agreeing to all of our terms of service as they are written here. Sitetherapy LLC reserves the right to change or update these terms at any time without prior notice. The user of this site agrees to the terms of this agreement on behalf of his or her organization or business. This Agreement constitutes the entire understanding of the parties. Any changes or modifications thereto must be in writing and signed by both parties.

Non-Transferable

This contract cannot be transfered to anyone else without our permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place. Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of the courts of Washington.

Please contact us with any questions regarding the Sitetherapy LLC terms of service by email.

I Agree

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